Rayyan Social

Hi,

I am struggling to unarchive a review that has been archived. CAn you help me?

Dear Rayyan User,

Can you please send us a ticket (small "?" top right corner in your account) so we can check the issue.

Best,

Admin

Hello there,

i am having the same problem and have been struggling to get my reviews (which were automatically archived) back. Its been almost 24 hours now and I am still seeing the message that my reviews are being restored. I need to submit my review in a few weeks, so I am really worried I need to re-do all the work. Could you please let me know if this can be sorted?

Regards,

Aparna

Like users 1 year ago I am unable to unarchive our data. Has this been fixed, we are in need of the information.

Richard Rapp

Hi,

Restoring a review takes around 10 minutes. If you are still unable to access your review after that, please send us a message (small "?" top right corner in your account).

Best,

Admin

Mourad

One of my reviews unarchived and opened. Unfortunately, the one I really needed - Strengths Perspective Coded - has not. When I click on "show" it takes me to the screen "New Search for Review".  Then when I click on "continue" button I don't move.

Richard

If I add a file it opens up Strengths Perspective Coded with just the one reference I just added.

I just noticed that the review I need only has the one article I just put in, not the 1000+ I started with.