"Topic search" not working - 500 server error  

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user51077
New Member
Joined:12 months  ago
Posts: 1
11/11/2019 1:11 am  

When I try to search for a topic, e.g. "social", the Rayyan web interface gives the following error message:

Error connecting to Rayyan. Please check your Internet connection. If the Internet is working well, then there are temporary issues blocking access to Rayyan servers. Please reload this page in a couple of minutes. If the problem persists contact us from the help button in the bottom right and mention this request number: 9efb1285-43c5-4dc1-ab31-fb270f82c203

 

The HTTP request  https://rayyan.qcri.org/reviews/suggest.json?q=social returns the following 500 error response:

 

{"status":500,"error":"Internal Server Error"}

Is the topic search feature down?

Kind regards.

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